
When I rotate my iPhone display, part of the screen is missing.
The Falk Guide is not designed for a widescreen display. Please use it in portrait format.
What is the difference between Google Maps and Open Street Maps?
Maps from Open Street Maps can be downloaded and used offline.
Why are no pin texts shown on Google Maps?
Google does not support pin texts. If you want information on a pin, you must tap on it.
Can I cancel when downloading maps?
Yes. You can download any missing parts later on.
What happens when I select “Update Now”?
Content relevant to the system is updated. Occasionally, travel-guide content is updated too.
What do the “Automatic Updates” do?
They allow the system to rectify minor errors itself.
The “Favourites” screen is white.
You have not saved any favourites yet. You can add a POI from the detailed POI view straight to your favourites.
The distance figure does not change when I move.
Distances in the Falk Guide are calculated only when the program is launched.
“Plus Audio” is not available in certain cities.
Audio information is not available for all cities. Audio information can be added for Berlin, Hamburg, London, Munich
and Paris. Audio information for Vienna is pre-installed.
When I try to purchase a city guide, all I get is a busy wheel.
Your Internet connection to Apple’s In-App Purchase System is not working or your iPhone is not online.